Launch Mobility App - San Joaquin County Fleet Rental Services
Making a Reservation:
1. Open the Launch Mobility app.
2. Tap “Reservation” at the bottom of the page.3. Set your date, time, duration, and location (Downtown Garage, BHS, or Hazelton Corp Yard).4. Tap “Check Availability.”5. Select a vehicle type (e.g., Compact Sedan, Minivan, Pickup Truck).6. Confirm the details and agree to the terms of service.7. Tap “Confirm Reservation.”Starting Your Reservation:1. Tap “Activity” at the bottom of the page.2. Locate your assigned vehicle by number and license plate, then tap “Start Reservation.”3. Complete the damage report to ensure prior damages are documented.4. Tap “Connect to Vehicle” (this only works near the vehicle).5. Tap “Unlock Vehicle.”6. Enter the vehicle, retrieve the keys from the glovebox, and begin your reservation.Ending Your Reservation:1. Return the vehicle to its original location.2. Place the keys back in the glovebox.3. Tap “Lock Vehicle” in the app and exit the vehicle.4. Tap “End Reservation.”
We welcome and encourage any questions you may have during this rollout. Please don’t hesitate to reach out for assistance. While we anticipate some initial hiccups, we’re confident this change will bring greater efficiency. Remember, all transitions come with obstacles, and we are here to support you every step of the way.Selinda Centeno | (209) 468-9745 | scenteno@sjgov.orgToby Baptiste | (209) 468-2069 | tbaptiste@sjgov.org
Downtown Rentals
Toby Baptiste (209) 468-2068
Public Works Department
Fleet Services Team
Kevin Myose, Fleet Manager
444 South Wilson Way
Stockton, CA 95205
Phone: (209) 468-3104
Fax: (209) 468-3098
Email: kmyose@sjgov.org