Emergency Medical Services
June 27, 2024 - SJCEMSA Office Closure
The SJCEMSA Office will be closed on Thursday, July 4, 2024.
June 17, 2024 - SJCEMSA FY 24-25 Fees and Online Application Portal Maintenance
The SJCEMSA online application portal will be unavailable from June 28, 2024, at 12:00 pm- July 1, 2024, at 9:00 am for scheduled maintenance. All personnel applications that are not submitted before June 28, 2024, at 12 pm will be subject to SJCEMSA's new fee schedule. To view SJCEMSA's new fee schedule effective July 1, 2024, visit the Fee Schedule webpage.
June 4, 2024 - SJCEMSA Policy Memorandum No. 2024-02, Management of Multi Casualty Incidents (MCI) and Resource Requesting in a Tiered Response System
The purpose of this memorandum is to clarify assignment of “Medical Group Supervisor” during MCIs and to provide guidance for resource requesting within a tiered response system during an MCI. To view the memorandum, click here. To review these, and all SJCEMSA policies, visit the Policies and Protocols webpage.
June 4, 2024 - Training Opportunity
The California Emergency Medical Services is hosting an Ambulance Strike Team Leader/Medical Task Force Course on July 24, 2024. The training flyer is available here. Questions related to this class or the ASTL training program should be sent to ASTtraining@emsa.ca.gov.
June 3, 2024 - Non-Emergency Ambulance Providers Updated
Effective Saturday, June 1, 2024, Active Transport Medical Services, LLC is no longer permitted to transport patients from San Joaquin County. If you are in need of non-emergency ambulance transportation services, please view the San Joaquin County permitted providers here.
May 24, 2024 - SJCEMSA Office Closure
The SJCEMSA Office will be closed on Monday, May 27, 2024.
May 24, 2024 - Updated SJCEMSA Policy Effective July 1, 2024
SJCEMSA Policy No. 5700, Advanced Life Support Treatment Protocols has been updated to Version 1.8.1, effective July 1, 2024. To view the memorandum of updates, click here. To review these, and all SJCEMSA policies, visit the Policies and Protocols webpage.
May 20, 2024 - Trauma System of Care Update
San Joaquin County Trauma System of Care is admired by other trauma centers and Local EMS Agencies in Northern California for coordinated efforts between San Joaquin County EMS Agency’s (SJCEMSA) transport providers and designated Level II Trauma Center, San Joaquin General Hospital (SJGH).
SJGH’s Trauma Services shared a presentation during a recent Northern California Regional Trauma Care Committee (RTCC) meeting regarding, patient survivability of traumatic injuries in relation to severity and elapsed time to arrival at SJGH’s Operating Room or “Direct to OR” time. The presentation highlighted excellent trauma care provided to residents and visitors travelling through SJC. RTCC represents over twenty-two (22) designated trauma centers and multiple Local EMS Agencies in Northern California. RTCC members admired interaction from SJGH and SJCEMSA transport providers regarding the Direct to OR process, which critical trauma patients are streamlined through an emergency department while on an EMS gurney to the operating room increasing patient survivability. Trauma Systems of Care includes many different system partners from emergency medical dispatchers, prehospital personnel, hospital staff, trauma services staff, and physicians. People’s lives can be saved when a Trauma System of Care works in a coordinated patient focused approach and SJC is leading the way with optimal care.
Thank you for continuing to improve, communicate, and strive for better care of the residents and visitors of SJC. The efforts are appreciated and do not go unnoticed.
May 20, 2024 - Cheryl Heaney-Ordez, DNP, RN, PHN: SJCEMSA EMS Award of Excellence 2024 Recipient
To honor excellence of individuals working in our EMS system during this EMS Week 2024, San Joaquin County Emergency Medical Services Agency (SJCEMSA) would like to recognize Cheryl Heaney-Ordez as the recipient of the 2024 San Joaquin County EMS Award of Excellence. Recipients of this award are recognized for their efforts and dedication to improving the EMS system in San Joaquin County, being a mentor and supporter of other EMS system participants, providing valuable education and feedback to the EMS system, and a commitment to helping others in our community.
Ms. Heaney-Ordez is recognized by her peers and other leaders for her desire to mentor, teach, and improve the continuum of care in the EMS system. Ms. Heaney-Ordez has been a key voice and advocate for improving patient care. She has focused her career on working with all stake holders of the EMS system and sharing our mission.
Ms. Heaney-Ordez has worked as a nurse for over 31 years. In 2005, she became the Emergency Department Director at St. Joseph’s Medical Center. She has been instrumental in promoting change to the EMS system, working as a Mobile Intensive Care Nurse (MICN) assisting and providing support to EMS field operations, including advocating for the implementation of 12 lead EKG transmissions from the field. She advocated for STEMI Receiving Center designation in San Joaquin County and worked to develop a Stroke program for St. Joseph’s Medical Center and advocated for Primary Stroke Center designation in San Joaquin County, which contributed to all hospitals within San Joaquin County becoming designated as Primary Stroke Centers. Most recently she has been assisting with a taskforce to address the mental health crisis and impact on the EMS and medical systems. She’s assisting in working on a solution for better patient outcomes and care.
Please join us in recognizing and thanking DNP, RN, PHN Cheryl Heaney-Ordez for her contributions of excellence to the San Joaquin County EMS System.
May 16, 2024 - RCFD Compliance Report for March and April 2024
The San Joaquin County EMS Agency (SJCEMSA) has completed its evaluations of Ripon Consolidated Fire District (RCFD) for March and April 2024 performance under their exclusive emergency ambulance service agreement. The RCFD agreement establishes accountability for meeting specific standards and provides SJCEMSA with complete access to data and information on RCFD's operational, clinical, and administrative performance. Click here to view RCFD's March and April 2024 compliance report. Previous compliance reports may be found on the Ambulance Contract Compliance Reports page.
May 16, 2024 - MDA Compliance Report for March and April 2024
The San Joaquin County EMS Agency (SJCEMSA) has completed its evaluations of Manteca District Ambulance (MDA) for March and April 2024 performance under their exclusive emergency ambulance service agreement. The MDA agreement establishes accountability for meeting specific standards and provides SJCEMSA with complete access to data and information on MDA's operational, clinical, and administrative performance. Click here to view MDA's March and April 2024 compliance report. Previous compliance reports may be found on the Ambulance Contract Compliance Reports page.
May 16, 2024 - ECA Compliance Report for March and April 2024
The San Joaquin County EMS Agency (SJCEMSA) has completed its evaluations of Escalon Community Ambulance (ECA) for March and April 2024 performance under their exclusive emergency ambulance service agreement. The ECA agreement establishes accountability for meeting specific standards and provides SJCEMSA with complete access to data and information on ECA's operational, clinical, and administrative performance. Click here to view ECA's March and April 2024 compliance report. Previous compliance reports may be found on the Ambulance Contract Compliance Reports page.
May 16, 2024 - AMR Compliance Report for March and April 2024
The San Joaquin County EMS Agency has completed its evaluations of American Medical Response (AMR) for March and April 2024 performance under their exclusive emergency ambulance service agreement. The AMR agreement establishes accountability for meeting specific standards and provides SJCEMSA with complete access to data and information on AMR's operational, clinical, and administrative performance. Click here to view AMR's March and April 2024 compliance report. Previous compliance reports may be found on the Ambulance Contract Compliance Reports page.
May 9, 2024 - SJCEMSA 2023 Annual Report
The San Joaquin County Emergency Medical Services Agency (SJCEMSA) has published its 2023 Annual Report. To view all SJCEMSA Annual Reports, click here.
May 6, 2024 - Updated SJCEMSA Policy Effective July 1, 2024
SJCEMSA Policy No. 5700, Advanced Life Support Treatment Protocols has been updated to Version 1.8, effective July 1, 2024. To view the memorandum of updates, click here. To review these, and all SJCEMSA policies, visit the Policies and Protocols webpage.
April 26, 2024 - SJCEMSA Policy Updates to be Effective July 1, 2024
SJCEMSA Policy No. 4448, EMS Aircraft Utilization, effective July 1, 2024, has been updated to correct a clerical error.
In addition, the following policy will be effective July 1, 2024:
SJCEMSA Policy No. 4985 Transfer of Patient Care in the Emergency Department:
To review these, and all SJCEMSA policies, visit the Policies and Protocols webpage.
April 24, 2024 - SJCEMSA Policy Updates to be Effective July 1, 2024
The following San Joaquin County EMS Agency (SJCEMSA) policies have been revised after review of stakeholder comment and EMS Advisory Committee review and will be effective July 1, 2024:
To view the full memorandum, click here. To review these, and all SJCEMSA policies, visit the Policies and Protocols webpage.
April 24, 2024 - Rescinded Policies
The following San Joaquin County EMS Agency (SJCEMSA) policies are rescinded effective immediately:
To view the full memorandum, click here. To review these, and all SJCEMSA policies, visit the Policies and Protocols webpage.
April 2, 2024 - RCFD Compliance Report for January and February 2024
The San Joaquin County EMS Agency has completed its evaluations of Ripon Consolidated Fire District (RCFD) for January and February 2024 performance under their exclusive emergency ambulance service agreement. The RCFD agreement establishes accountability for meeting specific standards and provides the EMS Agency with complete access to data and information on RCFD's operational, clinical, and administrative performance. Click here to view RCFD's January and February 2024 compliance report. Previous compliance reports may be found on the Ambulance Contract Compliance Reports page.
April 2, 2024 - MDA Compliance Report for January and February 2024
The San Joaquin County EMS Agency has completed its evaluations of Manteca District Ambulance (MDA) for January and February 2024 performance under their exclusive emergency ambulance service agreement. The MDA agreement establishes accountability for meeting specific standards and provides the EMS Agency with complete access to data and information on MDA's operational, clinical, and administrative performance. Click here to view MDA's January and February 2024 compliance report. Previous compliance reports may be found on the Ambulance Contract Compliance Reports page.
April 2, 2024 - ECA Compliance Report for January and February 2024
The San Joaquin County EMS Agency has completed its evaluations of Escalon Community Ambulance (ECA) for January and February 2024 performance under their exclusive emergency ambulance service agreement. The ECA agreement establishes accountability for meeting specific standards and provides the EMS Agency with complete access to data and information on ECA's operational, clinical, and administrative performance. Click here to view ECA's January and February 2024 compliance report. Previous compliance reports may be found on the Ambulance Contract Compliance Reports page.
April 2, 2024 - AMR Compliance Report for January and February 2024
The San Joaquin County EMS Agency has completed its evaluations of American Medical Response (AMR) for January and February 2024 performance under their exclusive emergency ambulance service agreement. The AMR agreement establishes accountability for meeting specific standards and provides the EMS Agency with complete access to data and information on AMR's operational, clinical, and administrative performance. Click here to view AMR's January and February 2024 compliance report. Previous compliance reports may be found on the Ambulance Contract Compliance Reports page
March 28, 2024 - EMS CE Training Opportunity – 2024 Annual EMSAAC Conference
The 2024 Annual EMSAAC Conference will be held May 29 & 30, 2024, in Coronado, California. The conference includes lectures, panel discussions and opportunities to network with current leaders and innovators in EMS as well as previews new and upcoming equipment, products and services. Click here for flyer with complete details or visit the EMSAAC website at https://emsaac.org/conference/ for additional information.
March 5, 2024 - EMS Policy Memorandum No. 2024-01, SJCEMSA Policy No. 2571, Paramedic Student Field Internship Authorization & SJCEMSA Policy No. 4301, Paramedic Field Internship ALS Provider Responsibilities
SJCEMSA Policy Memorandum 2024-01, SJCEMSA Policy No. 2571, Paramedic Student Field Internship Authorization & SJCEMSA Policy No. 4301, Paramedic Field Internship ALS Provider Responsibilities has been issued to revise the policies related to paramedic student field internship authorization processes. To read the memorandum, click here.
March 5, 2024 - EMS Policies Available for Stakeholder Comment until March 25, 2024
The San Joaquin County EMS Agency (SJCEMSA) is soliciting comments for policies. The draft policies and comment forms may be viewed on the Draft Policies page. The 14-day public comment period ends March 25, 2024. Comments may be submitted online, by email to ctualla@sjgov.org, by fax at (209) 468-6725, or by mail. To view the memo, click here.
March 1, 2024 - RCFD Compliance Report for September and October 2023 and November and December 2023
The San Joaquin County EMS Agency has completed its evaluations of Ripon Consolidated Fire District (RCFD) for September and October 2023 and November and December 2023 performance under their exclusive emergency ambulance service agreement. The RCFD agreement establishes accountability for meeting specific standards and provides the EMS Agency with complete access to data and information on RCFD's operational, clinical, and administrative performance. Click here to view RCFD's September and October 2023 compliance report. Click here to view the RCFD’s November and December 2023 compliance report. Previous compliance reports may be found on the Ambulance Contract Compliance Reports page.
February 23, 2024 - Seeking SJCEMSA EMS Award of Excellence 2024 Nominations
SJCEMSA is seeking nominations for the SJCEMSA EMS Award of Excellence 2024. Recipients of this award are recognized for their efforts and dedication to improving the EMS system in San Joaquin County, being a mentor and supporter of other EMS system participants, providing valuable education and feedback to the EMS system, and a commitment to helping others in our community. Please submit your nominations by email to Jared Bagwell at jbagwell@sjgov.org on or before April 1, 2024.
February 23, 2024 - SJCEMSA Welcomes New EMS Analyst
Daniel Valenzuela has joined SJCEMSA as the newest EMS Analyst. Daniel comes to the agency from Tuolumne County’s Public Health. He has experience providing services to the residents and visitors of Tuolumne county. He comes with a wealth of knowledge and experience. Please join us in welcoming Mr. Valenzuela to SJCEMSA.
February 23, 2024 - MDA Compliance Report for November and December 2023
The San Joaquin County EMS Agency has completed its evaluations of Manteca District Ambulance (MDA) for November and December 2023 performance under their exclusive emergency ambulance service agreement. The MDA agreement establishes accountability for meeting specific standards and provides the EMS Agency with complete access to data and information on MDA's operational, clinical, and administrative performance. Click here to view MDA's November and December 2023 compliance report. Previous compliance reports may be found on the Ambulance Contract Compliance Reports page.
February 23, 2024 - ECA Compliance Report for November and December 2023
The San Joaquin County EMS Agency has completed its evaluations of Escalon Community Ambulance (ECA) for November and December 2023 performance under their exclusive emergency ambulance service agreement. The ECA agreement establishes accountability for meeting specific standards and provides the EMS Agency with complete access to data and information on ECA's operational, clinical, and administrative performance. Click here to view ECA's November and December 2023 compliance report. Previous compliance reports may be found on the Ambulance Contract Compliance Reports page.
February 23, 2024 - AMR Compliance Report for November and December 2023
The San Joaquin County EMS Agency has completed its evaluations of American Medical Response (AMR) for November and December 2023 performance under their exclusive emergency ambulance service agreement. The AMR agreement establishes accountability for meeting specific standards and provides the EMS Agency with complete access to data and information on AMR's operational, clinical, and administrative performance. Click here to view AMR's November and December 2023 compliance report. Previous compliance reports may be found on the Ambulance Contract Compliance Reports page.
February 13, 2024 - SJCEMSA Office Closure
The SJCEMSA office will be closed on Monday, February 19, 2024.
January 19, 2024 - EMS Policies Available for Stakeholder Comment until March 4, 2024
The San Joaquin County EMS Agency (SJCEMSA) is soliciting comments for several policies. The draft policies and comment forms may be viewed on the Draft Policies page. The 45-day public comment period ends March 4, 2024. Comments may be submitted online, by email to acanarios@sjgov.org, by fax at (209) 468-6725, or by mail. To view the memo, click here.
January 9, 2024 - SJCEMSA Office Closure
The SJCEMSA office will be closed on Monday, January 15, 2024.